Easy Returns

We take great pride in our customers happiness, so we want you to be 100% happy with your purchase! However, if you need to return or cancel your order, the below outlines the process: 

  1. Email hello@trulines.co.uk with your proof-of-purchase (we recommend your order number) 
  2. Send your item/s to 21a Homefield Road, Sevenoaks, Kent, TN13 2DU
  3. Once your item/s have been received and inspected, we will email you with the approval / rejection of your refund
  4. If accepted, please allow 3 working days for the monies to enter your bank account

Note; please review our Returns & Cancellation Policy before submitting your refund/returns request to us.